Netcare 911
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Get in touch

We encourage patients to immediately bring any concerns or complaints they may have to the attention of the management or customer care team at the facility where they are receiving or have received care, so that they can be promptly addressed. Please also direct compliments or enquiries pertaining to a specific facility directly to that facility.

Contact us

Customer service centre

customer.service@netcaresa.com

Please note that the centre operates from
Monday to Friday 08:00 to 16:00

Hospital account queries

Tel: 0717837878
PAL@netcare.co.za

SMS your ID number, Patient Name and Hospital to 43235 and our team will call you back.

Please note that the centre operates from
Monday to Friday 08:00 to 17:00

Vacancies/Job applications

Please note that we only consider applications for positions advertised on our Vacancies page and do not respond to unsolicited CVs and job applications sent to us through any other channels.

Investor relations


ir@netcaresa.com

Fraud and Ethics Hotline

Report anonymously:
Email: fraud@netcaresa.com